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After sales technical support

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SMIPACK’s staff is available to provide customers with  personalized technical assistance after the installation of the machine. The key factors of SMIPACK’s after-sales support are:

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  • worldwide presence thanks to a network of local distributors
  • specialized technicians with mechanical, electrical and electronic expertise
  • on-site technical support provided by Italy-based HQ’s staff, as well as by foreign branches’ personnel
  • spare parts warehouses located at SMIPACK HQ’s and at foreign branches’ sites.